SHOPPING INFORMATION / F.A.Q.
WHAT I RECEIVE WHEN I PLACE THE ORDER?
When you place the order, you will receive a confirmation order with all information about the payment and delivery date. We will update you by email about the status of your order confirming you the delivery date and tracking number.
WHAT IS ERMITAGE?
Ermitage is our customization service offering you the chance to own the frame of your dreams.
By choosing Ermitage, you'll be able to pick your style among a selection of frames,Casanova and Amarcord and custom-order yours in a variety of colors and finishes, making it more personal with your name or your printed initials.
WHICH BODY MEASUREMENTS ARE NEEDED TO CHOOSE THE CORRECT SIZE OF MY FRAME?
The measurements needed are your height, inseam, arm lenght, shoulder width.
HOW MUCH DOES IT COST TO SHIP MY ORDER?
Worldwide free shipping.
DO YOU SHIP INTERNATIONALLY?
We ship World Wide.
HOW LONG WILL DELIVERY TAKE?
The delivery typically takes 5 days from the date of the shipment.
WHAT PAYMENT METHOD CAN I USE
Credit Card : Visa , Mastercard , American Express. All transactions are secured.The system protects personal and payment data.
HOW LONG IS THE WARRANTY PERIOD?
Our warranty will cover for the lifetime your Battaglin frame against manufacturing defects. This warranty is offered exclusively to the original owner of the product and cannot be estende to third parties.
Paint is covered for two years.
In addition, we offer a repair service if your frameset is ever damaged in an accident.
For further information, contact us: firstname.lastname@example.org